# Create Email Template

To manage and create email templates, go to Settings > Notifications. You can compose your emails using both text and HTML. New lines are automatically converted to <br />.

# Merge Fields

You can use the following merge fields in the email template. These merge fields will be automatically replaced with the corresponding updated information when the email is sent.

Code Description
{recipient_name} The name of the user or agent who is receiving the email.
{sender_name} The name of the user or agent who was sending the message that triggered the email notification.
{sender_profile_image} The profile image of the user or agent who was sending the message that triggered the email notification.
{message} The content of the message that triggered the email notification.
{attachments} The links to any attachments that were part of the message that triggered the email notification.

# Example Email Template

<p>Hi {recipient_name},</p>
<p>You have received a message from {sender_name}:</p>
<p>{message}</p>
<p>Attachments: {attachments}</p>
<p>Best regards,</p>
<p>Support Team</p>