# Tickets Configuration

The Tickets application allows users to create conversations and send messages via a UI different from the chat, such as a dedicated page on your website or within the Chat/IM Application on your system.

The Tickets app can be activated under:
Settings > Apps > Tickets

The Tickets app will be integrated with your existing website or system.

To display the tickets area, include the following script in your page:

<script src="supportboard/js/min/jqueryDispl.min.js"></script> <!-- Not required if jQuery is already loaded -->  
<script id="sbinit" src="supportboard/js/main.js?mode=tickets"></script>